Read wider, work harder.

People sometimes ask me how they can have more creative ideas. My answer is always the same: read wider, work harder.

I subscribe to the theory that new ideas are a collision of past ideas, so the more information I consume, the more combinations of ideas I have to put together to form an original idea. This in itself is not an original idea. Great creative thinkers usually have an encyclopedic knowledge of their subject and tend to hoard ideas. For example, Bowie catalogues sounds (including numerous versions of whale ‘song’) and Kubrick catalogued an entire estate full of visual references.

Once I decided consumer PR was for me and that I wanted to be good at having ideas, I started studying publicity stunts and creative advertising. I started by harvesting the internet, but I found the web (and still find it) pretty limited to modern history, so went further and further back into history, which is a great technique for inspiring ideas as it seems no-one looks in museums or books anymore. I must have over 1,000 books on the subject of advertising from the 1920s onwards including everything by Bill Bernbach (the jewel being a mint-condition Bill Bernbach’s Book given to me by his son, John) and everything by the self-proclaimed original madman George Lois.

Lois’s ideas in particular, which he readily acknowledges are combinations of visuals he collected from history, have inspired a number of my ideas, or at least the visual treatment of some of my ideas. For example, the image (below) made by Lois and taken from his book, What’s The Big Idea, inspired the treatment of the promo shot of a man v horse race we staged at Kempton Park in 2010 (a still from the race is below, the horse won!).

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ManvHorse3

But all the reading in the world means nothing if you don’t apply the theory into practical ideas. And there is no shortcut to producing ideas. It takes time and it takes effort. To consistently churn out good (and ‘original’) creative ideas you have to get up early, go to bed late and sacrifice weekends. You can’t switch off and, if it’s the trade you want to be the best at (and charge a premium for), then you shouldn’t want to switch off. David Droga, of Droga5, became the youngest ECD of Saatchi not just because he was talented, but because he used to sleep under his desk most nights, only calling it a day when he’d filled a 100-grid page with 100 different ideas. And I reckon he got the ratio about right; it does take around 100 bad ideas to get one good idea.

When I’m absolutely knackered from thinking, I find solace in Lois’s words: “If you don’t burn out at the end of each day, you’re a bum!

So you want to be creative? Read wider, work harder.

 

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Creating culture.

There’s an amazing talk by Brian Eno online (the latest John Peel Lecture should you want to listen to it), which explores the value of creativity and the importance of culture.

Eno argues that art is culture, and culture is what connects people from all over the world as it’s a “set of collective rituals”. So music or dance or film or art (or sport) is important because they are mediums that we can all make and share a connection through. It’s an inspiring piece and got me thinking.

I believe every commercial creative (which is what I think of myself as), is a frustrated artist of some shape or form. For whatever reason we haven’t quite worked out our own brief so find it easier to spend our time responding to a client’s brief.

Certainly in my career, I’ve tried to encourage clients to create campaigns that stand a chance of passing into popular culture because then our collective – client and agency – work has some value; our efforts become more than just a day’s worth of newsprint. The output will connect people (to the organisation that’s paid for it), deliver a rational message (the brand’s key message), but also emotionally move people (so they are more likely to remember it and want to share it). That’s an awful lot to try and achieve in a PR campaign or tactic and it’s definitely not easy.

I’m lucky to have worked with some great clients who were ambitious enough to want to add some value to the world beyond a marketing campaign and, subsequently, let us creatively loose on their brands.

Cat Jordan at Heathrow Airport is probably the person who springs to mind as the one who backed some of our best work. The airport had – and still has – a great brand idea, Making Every Journey Better, which in four words gave its staff (and agencies) a clear direction, but also reminded passengers (and Government) that the airport is not the complete operation and, with 98% capacity, etc, is always work in progress.

Cat’s challenge to us was either to create something that showed how Heathrow was Making Every Journey Better or do something that Made Every Journey Better. And of course it had to be interesting enough for journalists to write about as it was a pure PR job (before the days of in-te-gra-tion).

With my mind set on creating culture, not surprisingly I came up with the idea of ‘Heathrow: The Book’ first. The idea was a writer-in-residence programme where a celebrated author was effectively handed the keys of the airport and asked to write about what they experienced. In 2009,  A Week At The Airport: A Heathrow Diary by the philosopher Alain de Botton (whose work and way of thinking I became a bit obsessed by), was published and sold in all good bookshops (including rival airport’s). Despite creative control resting solely with Alain – who was gracious enough to thank his patrons (including me) in the foreword – the book ended up being a pretty good ad for Heathrow as it took a romantic view of describing life at one of the world’s busiest airports including how its staff were striving to Make Every Journey Better. Surprisingly perhaps, the book became a best-seller (peaking at number 7 in the Amazon charts) and inspired the subsequent BBC Airport Live TV series on Heathrow. It’s a great example of an idea that passed into popular culture and we published an ad for the agency off the back of it to that effect (see below – pretty crude now I’ve seen it again!). I’ll cover ‘Heathrow: The Book’ as an ‘Anatomy of an Idea’ sometime as the inception and execution of the idea will make a good post.

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A Week At The AirportBranded Conversations

The following year we commissioned Tony Parsons as the writer-in-residence, which led to Departures: Seven Stories from Heathrow, but at the same time we were trying hard to push through an art idea I’d had. I thought it could help Heathrow be the best memory of a passenger’s trip rather than the place they wanted to get through as quickly as possible.

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The idea was to employ a curator-in-residence who would introduce arriving and departing passengers to the best of British artists, but also emerging artists from around the world. Heathrow would literally connect its passengers to world culture, and their lives would be enriched because of it. There was only one curator I had in mind and that was Charles Saatchi (who I realise is a collector more than a curator, but I was desperate to meet the enfant terrible of firstly the advertising world, and now art).

Charles-Saatchi

Cat and I had a few meetings with the charming Nigel Hurst from the Saatchi Gallery, but despite both sides being keen, it never quite happened. I think it was because it was too expensive (it was Saatchi!) and operationally difficult for Heathrow to execute (it was enough of a challenge to get the writers all-access, let alone installing weird and wonderful artworks).

Every subsequent plan I presented had that idea in front and centre, but Cat ended up going on maternity leave (and eventually moving to New York) and Heathrow’s appetite for ‘cultural’ work waned. We won a re-pitch on the account (the business had to go to tender every four years), but never really got anything through beyond stunts and shopping features so we lost interest a bit and the relationship fizzled out, which was a shame, but the way things go as a commercial creative, I suppose.

 

 

 

 

 

Anatomy of an Idea: Gnashional Trust

This blog will primarily be a place for my PR thoughts and advice, but I’m occasionally going to use it to share the process of a creative idea. All the ideas featured have come from my head, but I’ll give credit where credit is due, of course.

The inaugural ‘Anatomy of an Idea’ is a tactic from July 2011 on behalf of the National Trust, the charity that looks after properties and spaces on behalf of the nation. I can’t remember how we came to get the business (I don’t think it was from a pitch), but we’d already kicked off the account with some great, headline-grabbing tactics so was handed a summer brief to attract family memberships.

We did our usual line of questioning and research, but it was pretty clear to me that the problem was the perception that the NT was a bit middle class, quiet and fussy, and not really the place for energetic, loud and (sometimes) clumsy small children. This was partly based on my own experience of taking a toddler around NT properties, but also because the Chairman, Simon Jenkins, was making big noises (and changes) about breaking down barriers and making NT accessible to all. The challenge was to bring the Chairman’s thoughts to life.

I’d been studying the work of BBH a lot and generally reading anything I could about the way that John Hegarty approached creativity, so was heavily into the idea of every campaign or tactic simply being a ‘product demonstration’. I.e. Not having to tell the audience something, but simply showing it by demonstrating it. All of BBH’s great AXE/Lynx ‘Lynx effect’ ads are product demonstrations. Think of the ‘Billions‘ ad: bloke sprays Lynx on himself, he smells irresistible, thousands on women run towards him. A simple product demonstration, which hits a (primal) adolescent over the head with the message: use Lynx, attract women.

Lynx

With ‘product demonstration’ at the back of my brain, I asked myself the question: ‘How do you demonstrate that NT properties and places are child-friendly?’ I find putting the brief into a one sentence question is always a good technique as it focuses the mind and forces you to come up with an answer.

This question led to ideas like ‘Keep On The Grass’ signs (as opposed to ‘Keep Off The Grass’), which were rejected at the time for being operationally difficult to execute (probably because they were still wrestling with convincing individual properties about the ‘access to all’ mantra). A couple of years later NT did introduce those signs with The Click Design Consultants.

KeepOnTheGrass

Knowing that we couldn’t really do physical installations at properties and places forced a rethink on the question: ‘How do you demonstrate that NT properties and places are child-friendly?’

The idea hit me in the shower (a lot of ideas do). To demonstrate that the National Trust is child-friendly why don’t we invite the naughtiest kids we can find to run riot through NT properties and places. And the naughtiest kids are…Dennis The Menace and chums. Let’s create a special edition of The Beano to break down perceptions and show that all children (even badly behaved children) were welcome at the NT.

It was the perfect idea as I could imagine each geographic region getting their own show in the comic (important as the regional committee signed off the ideas!), and I could use the pages as ads for the NT.

Would NT go for it? It was an easy sell really as we just stuck up the words of the Chairman and the importance of making the NT ‘accessible to all’ before we presented the idea.

Would The Beano go for it? The then Head of Marketing, John-Paul Murphy, at DC Thompson saw the value of a potential collaboration with the NT not just for the PR exposure, but because its shops were a route to sell more copies, so it was a no-brainer for him! (Collaborations have since become a useful marketing tool for The Beano with The FA, Dogs Trust and others going down the same PR path).

No money changed hands between NT and DC Thompson (it was a contra-deal), and in July 2011 the ‘Gnashional Trust’ edition of The Beano hit the shelves. Selected images from the comic and a ‘drawing-of’ film were released to media alongside a press release, which explained the tie-up and the reasons behind it. I forget how many pieces of coverage it generated, but enough to win PR Week, PRCA Awards and Licensing awards.

To the extreme credit of the client (the lovely Laura Appleby), the National Trust included a ‘Kids Go Free’ voucher in the comic, had Beano characters ‘takeover’ the website, and also ran Beano-related events during the summer complete with character costumes and games. She helped turn it from a tactic into a fully integrated summer campaign. Family membership sales rose accordingly, and it marked the start of a very successful few years of National Trust summer ‘family-friendly’ PR campaigns.

 

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In criticism of critics.

Over the years I’ve been asked by various publications to comment on other people’s PR campaigns, but I always turn them down with a “it’s not really my style”-type of response.

Partly because I know it’s harder to create the work that becomes well-known enough to be criticised than it is to be a critic. But mainly because it puts you in a crowd of past and present PR people that, generally, don’t seem to create the work that’s being talked about (which is probably why they’ve got the time and energy to comment in the first place).

There’s also the fact that those you criticise will watch on with interest and schadenfreude, and I just don’t see any PR gain in that!

So my advice to any potential critics; it’s better to be known for creating the stories than being the story.